1. Introduction Welcome to Vexa.ai Inc. ("Vexa.ai," "we," "our," or "us"), a company registered in Delaware with its registered address located at 16192 Coastal Highway, Lewes, DE 19958. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you access and use our website, services, software, and other related products (collectively, the "Services").
2. Information We Collect Types of Personal Information: We collect various types of personal information, which may include:
Your name
Contact details, including your email address
Any other personal information requested by us or provided by you or a third party
Collection Methods: We may gather personal information directly from you or from third-party sources. This information is collected through your interactions with our Services, such as account creation, usage, and communications.
3. Purpose of Data Collection We collect, use, and disclose your personal information for several purposes, including:
Providing Access: Enabling you to access and utilize our Services, including third-party integrations and storage solutions.
Communication: Contacting and communicating with you regarding your use of our Services.
Administration: Managing our internal records and administrative processes.
Legal Compliance: Fulfilling legal obligations and resolving any disputes that may arise.
4. Sharing of Personal Information We share your personal information with selected third parties to enhance and support our Services. These third parties may include:
Cloud Service Providers: For data storage and computing resources.
Platform Support Providers: Assisting in the management and monitoring of our Services.
Data Annotation Services: For data labeling to improve our AI capabilities.
AI Backend Providers: Supporting our AI product features.
These partners are contractually obligated to protect your personal information and use it only as necessary to provide their services to us.
5. Data Retention We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. When personal information is no longer needed, or upon your request, we will delete it from our systems. However, we may retain certain data to comply with legal obligations or for legitimate business purposes, even after your request for deletion.
6. Security Measures At Vexa.ai, we employ industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. This includes physical, administrative, and technical safeguards. Our employees are trained on privacy and security practices to ensure the highest level of protection for your data.
7. User Rights As a user of our Services, you have specific rights regarding your personal information:
Access: You have the right to access the personal information we hold about you.
Correction: You may request the correction of inaccurate or incomplete personal information.
Deletion: You can request the deletion of your personal information under certain circumstances.
Objection: You can object to the processing of your personal information based on legitimate interests or for direct marketing purposes.
Restriction: You have the right to request the restriction of processing your personal information under specific conditions.
Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to request its transfer to another data controller.
For users in jurisdictions outside the US, additional rights may apply based on local laws. Please contact us at [insert contact email] to exercise any of these rights. We may need to verify your identity before processing your request.
8. Children’s Privacy Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
9. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the new Privacy Policy.
10. Contact Us For any questions, concerns, or requests regarding this Privacy Policy, please contact our Privacy Officer at:
